Since opening our doors in 2008, Donley Ford of Shelby has been committed to exceptional customer service and a positive ownership experience for all of our customers. As part of the family-owned and operated Donley Auto Group, we offer an extensive combined inventory that you can access from the comfort of your own home. When you are ready to purchase your vehicle, you will find a friendly sales staff and a relaxed atmosphere that you just won't find at the larger dealerships. 

Come and experience the Donley Difference at Donley Ford of Shelby. Our dedication to customer service, respect, and expertise will allow you to experience car-shopping the way it was meant to be. 

We Are Here For Our Community

We value the loyalty of our customers and the support of the people in our community. As a car dealership that puts people first, we are proud to offer the Ford College Graduate Program for new graduates and the Ford Military Discount for members of the military and local first responders. We also enjoy giving back to local organizations such as the United Way of Richland County, Shelby City Schools, and the Rotary Club of Shelby. Community matters to us, and we are proud to give back and do our part to make a difference. 

A Reputation You Can Trust

Our past customers describe our staff as helpful and friendly, and many return again and again to receive the individual care and attention that you won't find anywhere else. Our reputation as a dealership that forms long-lasting relationships means that you will be treated like family from the moment you arrive. 

Our staff knows that we are more than just a Ford dealership, and this distinction shows up in the hard work and pride of every member on our team. In fact, several of our employees have won Ford Employee Excellence Awards, proving that our people are truly the foundation for our success. 

Experience the Donley Difference

Along with our friendly staff, we offer a lifetime of benefits that will support you for the entire ownership of your car. With the Donley Difference Plan, there is no reason to shop anywhere else in Ohio for a new or pre-owned vehicle.  When you buy any new vehicle or select pre-owned vehicles from Donley Ford of Shelby, you will receive:

  • A Lifetime Powertrain Warranty

  • Free oil changes

  • Lifetime car washes

  • Lifetime loaner car

  • A Loyalty Discount Rewards Program

Clean Slate Credit Program

In addition to this high-quality service that lasts a lifetime, we also offer our customers the Clean Slate Credit Program. Unlike other dealerships who frequently turn customers away if they have a less-than-perfect credit history, we welcome all buyers with our unique access to specialized lenders who can meet any buyer's needs. Through our close partnership with these lenders,  we can find a payment plan that works for you, regardless of your individual financial situation. 

Insurance When You Buy

In addition to this high-quality service, we also offer our customers the convenience of working with an in-house,  local, insurance carrier that is deeply connected to the community. Through our close partnership with Associated Insurance Agencies, we will be able to meet all of your insurance needs right here in our dealership.

For car-buyers who are looking for value, convenience, and superior customer service, Donley Ford of Shelby is a family-owned and operated dealership that does things differently.  Come join our family, and experience the Donley Difference today!


Donley Ford of Shelby

249 Mansfield Ave.
Directions Shelby, OH 44875

  • Sales: 419-347-4100
  • Service: (419) 347-4100
  • Parts: (419) 347-4100


  • Monday 9 AM - 8 PM
  • Tuesday 9 AM - 6 PM
  • Wednesday 9 AM - 6 PM
  • Thursday 9 AM - 8 PM
  • Friday 9 AM - 6 PM
  • Saturday 9 AM - 4 PM
  • Sunday Closed

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